To provide our services we will collect and use information about you or a beneficiary under the policy (e.g. other identified individuals), such as name, address and contact details. This may also include special categories of personal data such as information relating to criminal convictions and offences. All processing (i.e. use) of your personal information is justified by a “lawful basis” for processing. In the majority of cases, processing will be justified on the basis that the processing is necessary for the performance of a contract to which you are a party (for example collecting premiums or settling claims), or to take steps (at your request) to enter into a contract (e.g. where we are processing your insurance application). Or it may be necessary where we have a genuine business need to use your personal information such as maintaining our business records and keeping records of insurance policies taken out and analysing and improving our business model and services. When using your personal information for these purposes, we have considered your rights and ensured that our business need does not cause you harm. We may also have a legal or regulatory obligation to use your personal information (e.g. where we are required to collect certain information about our clients for debt recovery purposes, or where we are required to make disclosure to courts or regulators).
In some circumstances, we (and other insurance market participants) may need to collect and use special categories of personal data such as information relating to criminal convictions and offences. Where this is required, unless another ground applies (e.g. lawful basis) we will establish a lawful exemption which will allow us to use that information. This exemption will typically be by obtaining your explicit consent. Where consent to this processing is necessary for us to provide relevant services whilst this consent may be withdrawn at any time, this may mean we are unable to continue to provide services and/or process enquiries and/or claims and/or insurance applications.
We may pass personal data to third parties such as other intermediaries, reinsurers, administration service providers, legal advisors, banks, regulatory bodies the police and other law enforcement agencies, fraud and crime prevention and detection agencies. If you require details of the third parties your data has been passed to and how this information is used please contact the Managing Director at Prosperity Brokers Ltd, Top O’Th Hill Farm, Meadow Head Lane, Rochdale, Lancashire
Prosperity Brokers Ltd is required to comply with the EU General Data Protection Regulation (GDPR) when handling the personal data of European Citizens and secondly the Data Protection (Bailiwick of Guernsey) Law, 2017 which provides an equivalent framework for handling the personal data of non-EU citizens.
In order to provide our services, the information you give us may be transferred to countries outside the EEA. These countries may not have similar data protection laws to the UK or Guernsey. If we do transfer your personal data outside of the EEA, we will ensure that any party with access to your information has implemented the necessary security and privacy measures to ensure that your personal data is kept secure and confidential as outlined in this policy.
Where you are providing us with personal data about a person other than yourself, you agree to provide this notice to them and confirm that you have obtained their consent as outlined here.
This statement applies to the operations of Prosperity Brokers Ltd and sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand how we will treat your personal information.
When you visit any Prosperity Brokers website we may leave a cookie on your computer in order that your computer will be recognised by our web server. The cookie does not collect personal information it only collects information about what pages you have visited and for how long.
We take privacy seriously and have systems in place to ensure the security and accuracy of any personal information we collect.
All information you provide to us is stored on our secure servers. We restrict access to your information as appropriate within PBL to those who need to know that information for the purposes set out above.
If you contact us to exercise any of these rights we will confirm your right to do so and respond in most cases within 30 days.
If you have a complaint concerning the processing of your personal data please contact us and we will make every effort to resolve your complaint or refer you to our independent dispute resolution processes. If you are still not satisfied that your complaint has been appropriately addressed you may have a right to complain to the Information Commissioner’s Office, you will find the contact details on this hyperlink: https://ico.org.uk/make-a-complaint/
The Managing Director
Top O’Th Hill Farm
Meadow Head Lane